Why TOD and LMR Are the Most Transformative Urban Reforms in Sydney’s History

Why TOD and LMR Are the Most Transformative Urban Reforms in Sydney's History

Introduction: A Quiet Revolution Beneath Our Feet


Sydney is undergoing one of the most profound and rapid transformations in its urban history. Unlike previous housing or transport announcements that come and go with little real-world impact, two major policies—Transport-Oriented Development (TOD) and Low and Mid-Rise Housing (LMR)—are not just policy tweaks. They represent a redefinition of how the city grows, who lives where, and what the future of suburban Sydney looks like.


For residents, investors, policymakers, and planners, understanding these reforms isn’t optional—it’s essential. These policies are quietly rewriting zoning maps, intensifying density, and changing the very DNA of Sydney’s suburban structure.


Today I’ll explain why I believe TOD and LMR are the most significant planning reforms in modern Sydney history, how they’re reshaping the built environment in ways we can’t yet fully see, and what we must do—today—to adapt and benefit from the change.




The Urban Planning Problem These Policies Aim to Solve


Sydney has long grappled with a persistent trio of urban crises: housing affordability, congestion, and environmental sustainability. Traditional urban sprawl has placed an unsustainable burden on infrastructure, while low-density zoning in established suburbs has artificially constrained supply.


Also consider the geographical confines of our city—an ocean to the East, mountains to the West and vast tracts of protected National parkland everywhere in between. Access to developable land is challenging.


According to Infrastructure Australia, Sydney needs an additional 1.7 million homes by 2041 to keep pace with population growth (Infrastructure Australia, 2021). However, a mismatch exists between housing needs and what zoning allows. Most of Sydney’s land is still zoned R2 (low-density residential), which prohibits the gentle intensification needed to support more diverse, affordable, and sustainable housing.


What’s been missing is a mechanism to strategically and rapidly rezone land, while anchoring new density around transport and services. TOD and LMR do exactly that.




What Is Transport-Oriented Development (TOD)?


TOD is an urban planning principle that prioritises high-density development within walking distance (typically 800 metres) of high-capacity public transport. In Sydney, TOD has been formally incorporated into planning policy via the Transport Oriented Development Program, embedded into the Housing SEPP (State Environmental Planning Policy) as Chapter 5.


Key features of the NSW TOD program:


  • Applies to land within 400 metres of 18 strategically selected rail and metro stations.
  • Enables apartment development up to six storeys or more as complying development, with increased heights and floor space ratios, in some areas up to 60 metres with FSR of 6:1.
  • Offers a fast-tracked approval pathway for projects meeting prescribed design and zoning criteria.

The TOD initiative aligns with global best practice, including the International Association of Public Transport’s TOD Standard (ITDP, 2021), which promotes compact, connected communities designed around transit nodes.


Crucially, TOD in Sydney is not just a planning principle—it’s a legislative instrument capable of overriding local council resistance. It signals a new era of top-down strategic intervention.




What Is Low and Mid-Rise (LMR) Housing Policy?


LMR policy complements TOD by enabling a wider range of housing types—such as terraces, manor houses, duplexes, and small apartment blocks—in low-density residential zones.


The NSW Government introduced the LMR program in two stages:


  • From July 2024, dual occupancies were permitted across all R2 zones as complying development.
  • From February 2025, land within 800m of town centres and transport allow residential flat buildings (up to six storeys) under a codified pathway.

The policy draws heavily on research from the University of Sydney’s Henry Halloran Trust, which found that missing-middle typologies are essential to increasing supply without triggering community backlash associated with high-rise towers (Halloran Trust, 2022).


Unlike previous density pushes, LMR is targeted, walkable, and infrastructure-aligned. It enables a housing continuum between freestanding homes and towers.




Why These Reforms Are Unprecedented


Sydney has never seen planning policies of this scale and clarity.


A. They Unlock Supply Rapidly


TOD and LMR unlock large swathes of developable land in existing suburbs—without waiting for rezonings that can take 5–10 years. This is essential if NSW is to meet its commitment under the National Housing Accord to deliver 377,000 new homes by 2029.


Modelling by the NSW Department of Planning suggests TOD precincts alone could yield over 185,000 new homes (NSW DPE, 2024).


B. They Shift the Growth Map


Previously, most growth was pushed to fringe greenfield estates. These policies re-centre growth around transport infrastructure, increasing land efficiency and reducing car dependency. It’s a carbon-friendly, cost-effective model.


C. They Override Local Resistance


Both TOD and LMR empower state-level planning instruments to bypass local planning controls. This removes a major barrier to housing delivery: local opposition and political inertia.


In effect, these policies break the cycle of NIMBYism that has stalled housing delivery in high-opportunity areas.




How the Suburban Landscape Is Already Changing


Most residents don’t yet realise how profoundly these policies are changing their suburbs. But the signals are already visible to those paying attention:


Development Applications Are Spiking


  • DA data from the NSW Planning Portal shows a 40% increase in mid-rise proposals near stations targeted by TOD and LMR.
  • Suburbs like Bankstown, Riverwood, and Punchbowl have seen the first wave of six-storey builds replacing detached houses.

Land Values Are Diverging


  • Sites within TOD and LMR zones are seeing rapid value increases, especially for corner blocks and amalgamated lots.
  • Investors are already targeting these precincts, expecting future zoning uplift.

Infrastructure Is Being Front-Loaded


  • Transport for NSW has accelerated pedestrian and active transport upgrades in TOD precincts.
  • Councils are aligning their capital works budgets to support density (e.g. drainage, open space, and streetscapes).

These signals mirror the early phases of urban transformation documented in international TOD success stories such as Toronto, Vancouver, and Tokyo.




Challenges and Critiques


No policy is perfect. TOD and LMR face legitimate implementation challenges:


  • Infrastructure Lag: Development could outpace school, hospital, or road upgrades.
  • Design Quality Concerns: Mid-rise does not guarantee good design. Poor outcomes can entrench opposition.
  • Equity Risks: Without inclusionary zoning, TOD may displace low-income renters from well-located suburbs.

Addressing these concerns will require firm regulation, design review panels, and targeted investment in public realm upgrades.




What You Should Do Now


Whether you’re a homebuyer, investor, or community leader, here’s how to act:


For Property Owners:


  • Check the TOD and LMR precinct maps via the NSW Planning Portal.
  • If your site is eligible, consider development, joint ventures, or land banking.

For Buyers:


  • Prioritise properties near up-zoned stations or LMR corridors.
  • Look for undercapitalised dwellings on oversized lots.
  • Be mindful of how future densification may impact any property purchase—both positively and negatively. Think implications for views, solar access, noise, street parking, load on existing infrastructure.

For Local Leaders:


  • Advocate for infrastructure funding to match development.
  • Educate communities on the benefits of TOD and LMR to build support.

Conclusion: A Once-in-a-Generation Moment


TOD and LMR are not just planning reforms—they’re catalysts for a new urban era. They address supply, sustainability, and livability in one coordinated push. But the window to prepare is narrow.


If you’re watching this unfold from the sidelines, you’re already behind. The time to understand, prepare, and position yourself is now.




References


  • Infrastructure Australia (2021). Infrastructure Audit.
  • NSW Department of Planning and Environment (2024). TOD & LMR Program Guidelines.
  • ITDP (2021). Transit-Oriented Development Standard.
  • Halloran Trust, University of Sydney (2022). Missing Middle Housing Report.
  • Transport for NSW (2024). Precinct Investment Framework.
  • Mecone (2024). Analysis of TOD and LMR Reforms.
  • Mill & Oakley Lawyers (2024). TOD Legislation Update.
  • Planning NSW (2024). Housing SEPP Chapter 5.
  • NSW Government (2024). National Housing Accord Agreement Response.
  • Town Planning Sydney (2024). TOD and LMR Analysis.



FAQ: TOD & LMR in Sydney


What is TOD in Sydney and how close to stations does it apply?


Transport-Oriented Development (TOD) focuses new housing and jobs within easy walking distance of high-capacity transport. In Sydney’s current settings, many TOD controls concentrate within ~400m of selected rail/metro stations, with some policy references to broader walkable radii (up to 800m in planning literature). Always confirm the exact mapped boundary for your street on the NSW Planning Portal.


What does the Low & Mid-Rise (LMR) policy actually allow?


LMR enables duplexes/dual occ, terraces, manor houses and small apartment buildings in formerly low-density areas—especially within 800m of town centres or transport. Height/FSR and design standards are codified, but site-specific exclusions (heritage items/areas, flooding, bushfire, aircraft noise (ANEF) contours, biodiversity/ riparian corridors) may still rule out development.


How do I check if my property is inside a TOD or LMR area?


Open the NSW Planning Portal and search your address.


For TOD, search for and activate the "Transport Oriented Development Sites Map" layer under "SEPP (Housing) 2021". For LMR, activate the "Low and Mid-Rise Housing Areas Map". The viewer will then display the zones on the map.


Check overlays: heritage, flood, bushfire, ANEF, conservation. These factors affect the ‘developability’ of the lot.


Cross-check your LEP (local environmental plan) for any site-specific clauses (minimum lot size, height, FSR) that still apply.


If in doubt, request a feasibility review from us.


Which suburbs in the Inner West are most likely to feel TOD/LMR first?


You can already see some visible change around Stanmore, Petersham, Newtown, Macdonaldtown, Erskineville, Dulwich Hill and Marrickville—especially 0–400m from stations and inside 800m of local centres such as Leichhardt, Marrickville, and Ashfield. Outcomes will vary street-by-street with heritage, flood and lot amalgamation potential.


What about the Eastern Suburbs?


Watch corridors around Kensington/UNSW (Anzac Parade light rail) and Randwick/Belmore Road centre, as well as Bondi Junction and Green Square/Waterloo interfaces. Proximity to beaches and heritage streetscapes means design quality and overshadowing tests are rigorous—values can diverge markedly between sun-favoured and overshadowed lots.


And the Lower North Shore?


Look to the Crows Nest–St Leonards–Artarmon spine and pockets of Neutral Bay, Wollstonecraft and Waverton. The new Metro is a powerful demand driver; lots within shorter walk-sheds, especially corners and wider frontages, often trade at a premium for terrace/low-rise assembly potential.


Will six-storey apartments appear on every street inside 800m?


No. Height/FSR envelopes are mapped, not blanket. Many streets are excluded by heritage conservation areas, overlays (flood/bushfire/ANEF), topography or minimum frontage/lot-size rules. Use the map first, not headlines.


What property attributes command the biggest premium in LMR precincts?


  • Corner or dual-frontage lots (easier access, larger building envelopes).
  • Wider frontages that meet terrace/manor house module widths.
  • Gentle slopes (lower excavation/retaining costs).
  • North/east orientation (solar access compliance).
  • Proximity to centres/stations (0–400m catchments often most valuable).
  • Low-risk overlays (no heritage/flood/ANEF).

I’m a homeowner—how might this affect my street?


Pros: new shops/cafés, better paths/cycling links, increased service frequency, potential uplift in land value.


Cons: construction activity, parking pressure, overshadowing/overlooking risks on sensitive interfaces. Expect setback, privacy, and design-excellence controls to manage transitions.


I’m an investor—what strategies suit TOD/LMR right now?


  • Target under-capitalised houses on oversized or corner lots inside mapped catchments.
  • Assemble 2–3 adjoining lots near stations to unlock mid-rise feasibility.
  • Prioritise rent-ready terraces/duplex stock near universities/health hubs (Kensington/UNSW, Randwick Health, St Leonards).
  • Bake in infrastructure levies, design costs and holding time; use conservative exit pricing.

Does TOD/LMR change character streets forever?


Character areas are often specifically mapped for protection. Where change occurs, policy emphasises mid-rise with good design over towers, with setbacks, tree canopy targets, and daylight rules to manage amenity. However be aware that there are many areas with heritage styled homes that are not protected by a heritage overlay. There is also the potential for height increases into existing buildings airspace in heritage areas.


When do the rules apply?


Staged commencement occurred through 2024–2025 (dual occ across R2 from mid-2024; codified LMR near centres/transport from early 2025; TOD precincts activated per state mapping). Always check the current instrument for your site before acting.


How much could my land be worth if included?


Uplift varies widely with frontage, depth, zoning map colour, exclusions, and assembly potential. Premiums often accrue first to corner/wide lots and 0–400m walk-sheds. Get a site-specific valuation/feasibility rather than applying a blanket “per-m²” figure.


What are the biggest deal-killers buyers miss?


  • Heritage items and conservation areas hidden in the fine print.
  • Flood/bushfire/ANEF that cap yield or block approval.
  • Lot width insufficient for terraces/manor houses.
  • Strata or easements that constrain redevelopment.

A professional planning due-diligence scan is essential.


How does design quality get controlled—won’t mid-rise look ugly?


Mid-rise must still satisfy Apartment Design Guide (ADG) principles and local design controls. Many precincts reference design review panels and require architect certification. Quality governance (and choosing reputable builders—e.g., iCIRT-rated) matters.


Will TOD/LMR lower my home’s value if I’m just outside the boundary?


It depends. Some “just-outside” homes suffer opportunity cost versus included neighbours; others benefit from improved amenity without redevelopment pressure. Micro-street appeal, parking and solar access still anchor value.


Where can I see if my address in Petersham / Randwick / Crows Nest is eligible?


Start with the NSW Planning Portal map for your address, then book a quick feasibility call. We’ll screen for TOD/LMR eligibility, exclusions and a high-level buildability test.




People Also Ask


Q: Is my R2 block near Stanmore station eligible for terraces or a small apartment?


A: Possibly—eligibility depends on mapped LMR catchments and exclusions. Many R2 lots are now eligible for dual occ, and within 800m of centres/transport select streets may support manor houses or small flats via codified pathways. Check lot width/frontage and heritage overlays.


Q: I own in Dulwich Hill within 500m of the station. Is six storeys automatic?


A: No. Even inside walk-sheds, height/FSR vary by map. Heritage, flood and minimum frontage can limit yield. Confirm via the Portal and a feasibility assessment.


Q: We’re looking at a corner lot in Kensington near the light rail—good buy?


A: Corner lots with adequate frontage can be excellent LMR candidates provided no heritage/flood constraints. Proximity to UNSW supports both owner-occupier and rental demand.


Q: Will Crows Nest Metro supercharge townhouse demand on the LNS?


A: Expect strong demand within 0–800m of the station, particularly on quiet streets with development potential. Not every street qualifies; mapping and overlays decide feasibility.


Q: How do I safeguard build quality if I buy off-the-plan in a TOD precinct?


A: Prioritise iCIRT-rated builders/developers, review the design review status, and understand defect insurance provisions. Independent legal/technical reviews are recommended.


Q: Will parking get worse?


A: Some streets will feel pressure during construction phases, which is why many precincts invest in walking/cycling links and local centre upgrades. Over time, better access can reduce car dependency for short trips.


Q: What’s a fast filter for investors short-listing sites?


A: (1) Inside mapped catchment, (2) corner/wide frontage, (3) clean overlays, (4) gentle slope, (5) near schools/health/university or strong centre, (6) realistic end values. If 5/6 tick, commission a feasibility.


Ready to Discuss Your Property Search?


Get in touch with Dan. You can book a call with me here or send an email to dan@unicornbuyersagents.com.au.


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12 popular buyers agent questions answered 

 

When it comes to buying a property, many people assume that they can navigate the process on their own. However, purchasing a home or an investment property is often a complex and time-consuming process that requires expert knowledge and guidance. This is where a buyers agent can be incredibly valuable. A buyers agent is a licensed real estate professional who specializes in representing the interests of homebuyers. 

 

In this article, we will explore what a buyer’s agent is and the benefits they offer, as well as when it is appropriate to engage their services. Whether you’re a first-time buyer or a seasoned investor, understanding the role of a buyer’s agent can make all the difference in finding your dream property.

 

What You’ll Learn From This Article

 

  1. What is a buyers agent? 
  2. What’s the difference between a real estate agent and a buyers agent?
  3. How much do buyers agents charge?
  4. Are buyers agents worth it?
  5. How much will it cost me not to use a buyer’s agent?
  6. Do i need a buyers agent in today’s market?
  7. How to choose a buyers agent?
  8. What questions should i ask a buyer’s agent before hiring them?
  9. Can you claim buyer’s agent fees on tax?
  10. Can a property seller contact the buyer agent directly?
  11. Do i have to sign a buyer agent agreement?
  12. Can you have multiple buyers agents?

 

What is a buyers agent?

A buyer’s agent is a fully licensed property agent who works on behalf of a homebuyer or property investor in a real estate transaction. The primary responsibility of a buyer’s agent is to help their client find and purchase a home that meets their specific needs and budget.

 

Buyer’s agents work exclusively with buyers and are therefore focused on helping buyers navigate the complex and sometimes overwhelming process of purchasing a home. They typically have extensive knowledge of a local real estate market and relationships with a network of selling agents in that area.  

 

Buyer agents offer purchasers transparency and clarity around price and market value by researching comparable sales transactions and will drive the due diligence and research process to mitigate the risk of a purchased property causing problems or stress to its new owner in the future. 

 

The way a property is marketed, negotiated, and sold depends on many factors including demand for that property type, the expectations of the vendor, and the particular style of the sales agent. Every transaction is unique and a buyers agent’s experience navigating the many variations of the sales process and the legal and financial requirements involved can undoubtedly give a purchaser an advantage.

 

Another of the key benefits of working with a buyer’s agent is that they can provide objective advice and representation throughout the home buying process which may otherwise become an emotional decision. 

 

Because they work solely on behalf of the buyer, they can help their clients make informed decisions without being influenced by any other parties involved in the transaction. Additionally, many buyer’s agents will deploy methods and resources that can help buyers find and evaluate the right property more efficiently than they might be able to on their own. This includes accessing properties not listed for sale by traditional means (off-market or silent listings). 

What’s the difference between a real estate agent and a buyers agent?

Buying and selling real estate can be complicated. That’s where buyers agents and real estate agents come in. A real estate agent is a professional who sells properties. Who does a real estate agent represent? The seller. Real estate agents are paid through commission from either the seller or the vendor. A buyer’s agent, exclusively represents the buyer. They act in the buyer’s best interest and help them through the process of securing the property they want.

 

How much do buyers agents charge?

Many buyer’s agents charge for service like a real estate sales agent ie, a percentage commission. This can make sense if you’re selling a property as the sales agent is incentivised to achieve a higher sales price. Paying more commission to your buyers agent the more you pay for your property can make less sense for buyers In hotter market years such as during 2020- 2021, Unicorn Buyers Agents offered fixed fees, to protect our clients.

 

In neutral or cooler years we offer a percentage-based fee capped at a pre-agreed rate. This way our buyers may benefit from a lower-than-expected commission whilst also having the peace of mind of knowing the maximum they’ll pay. 

For maximum flexibility and transparency, we offer clients the choice to lock in a fixed fee or to hire us on a percentage-based fee capped at a pre-agreed amount.

 

Are buyers agents worth it?

In Australia until recently the use of a professional buyers agent to undertake one’s search and property purchase was uncommon.

 

Sydney house hunters have long been resigned to the stresses of endless weekend inspections and annoying agent phone calls, not to mention having to negotiate with seasoned professionals trained in the art of extracting the highest possible price for their client- the seller. 

 

In the last few years however Australians are increasingly following the trend of their US counterparts to engage a buyers agent to find, negotiate and secure residential owner-occupied and investment property. Why?

 

 The competition for the best property in the most desirable suburbs has intensified, with a significant percentage invisible to the average house hunter. Property prices have spiked- and so has the cost of making a mistake. And we have increasingly become time-poor professionals who realise the value in deploying another professional to do what they do best.

 

Hiring a buyers agent does make sense but what can you expect for your money, and how will you assess the value of your buyers agent’s services?

 

A good buyer’s agent in Sydney will understand your brief in detail, then tailor their services and fees to your exact needs. This may be as simple as attending an auction to bid on your behalf, or appraising a property you have found, or conducting the entire search campaign all the way from day one to contract settlement.

 

  • ‘Bid at auction’ gets you a hired gun as your proxy on the big day. They will bid, deploying one of many strategies they have available, which they believe is best on the day to secure the property for you for the lowest price possible whilst taking into consideration other bidders, and the auctioneers style.
  • An appraisal and negotiate service will see a buyers agent provide you with a professional opinion on the market value and likely selling price of a property you have found, based on recent comparable sales, market momentum, and level of interest in that particular property. The agent will then deploy their negotiation expertise and relationships to negotiate a purchase by private treaty.
  • A complete search really should be just that. The best buyers agents will go beyond public listings to use real estate agent outreach, professional research tools, community networking , door knocking and letterbox drops to source and shortlist potential properties. 

Dozens of physical inspections will follow, accompanied by detailed research to validate the properties have no issues and can be secured within your budget. They will have a team of professionals including building inspector, engineer, solicitor, builder, handyman and property manager- to do all the heavy lifting, and will coordinate them all on your behalf. They’ll deal with selling agents, so you don’t have to. And they’ll package up a shortlist of desirable options to make your decisions. easier.

 

 A top buyers agent will show you the property that ticks your boxes, and sometimes that may be unconventional- but a buyers agent will also show you how an easy low-cost renovation can leave you with the property you dreamed of.

 

 An expert buyers agent will be your voice of reason- guiding you to avoid psychological pitfalls like analysis paralysis, FOMO, buyers remorse, and more.

 

 Finally, a good buyers agent will ensure you pay the right price, the lowest price possible given market conditions. 

 

How much will it cost me not to use a buyer’s agent?

I talk to buyers every day and a comment I often hear is “I’d love to use a buyers agent to find my property but I really can’t afford it because I need to put every dollar toward my purchase”.

 

I put one to three on-market and off-market property matches in front of my clients every week. These properties are within budget, they have been physically inspected and researched to make sure they’re problem free. 

 

I know how the sales agent will run the campaign and by deal time I’ll know the minimum price that needs to be paid to secure the property. This saves my clients thousands of dollars of search time  and many thousands more by not overpaying. I’ll also buy a better house on a better street which means tens, or hundreds of thousands of dollars more in your pocket. 

 

How? Let’s assume you manage to buy without overpaying and you’ve chosen a good suburb, street, and property type that grows in value at say 4% a year for the next decade.

 

 Now let’s assume I could buy you a slightly better property that grows in value at a slightly better 5% for the next decade. That 1% extra on a $2m property means my purchase will be worth $200k more than yours in ten years time. Not using a good buyers agent will cost you money.

 

Do i need a buyers agent in today’s market?

In a seller’s market with FOMO running high it seems easier to understand the value proposition for a buyers agent.

But great buyer agent work is just as critical in a cooler market. Here’s a few reasons why.

  1. Selling agents get much better at returning your calls in a tough market but they still have one thing top of mind – squeezing the highest possible price out of you. That’s their job. 
  2. We have the relationships with agents which helps us find opportunities in the form of off-market /silent listings by anxious and distressed owners. We also help bring things to market. Potential sellers are more likely to list when a buyers agent walks through the home during an appraisal. 
  3. We assess up to the minute market value. Sydney property prices are volatile. Price action varies suburb to suburb, street to street. Last nights’ sale resets todays suburb benchmark. On a $2M home purchase overpaying by 3% is a $60,000 mistake and buying at a 5% discount to market is a $100,000 win.
  4. Cooling markets are a minefield of second grade properties and unrealistic vendors. We shortlist, inspect and present only the best, most viable options saving you time money and stress. 

How to choose a buyers agent?

Hiring a buyer’s agent is a significant investment. Understanding how to prepare for the buying process and how to choose the right agent for your search will save you in every respect. Avoid the following mistakes and you’re well on the way to a profitable, and enjoyable buyer’s agent experience.

 

Mistake #1. Hiring an agent before your finance is approved.

Serious property hunting without the funds available is unproductive. You cant buy if you haven’t got the money! The first step of buyer preparation is to have your finance in place- preferably a fully assessed loan rather than just an approval in principle.

 

It’s certainly advisable to research your property market, write your brief, and get your buying team in place whilst arranging finance. However, the right time to put your buyer’s agent to work officially is when your finance is approved.

 

Mistake #2. Choosing a buyer’s agent without a buying team if you don’t have one of your own

A successful buying assault on a sought-after home or investment requires a crack team of experts; In addition to your buyer’s agent you’ll need a top broker and solicitor, and if the property is a renovation project, an architect, private certifier, a builder, or tradespeople, an engineer a  quantity surveyor as well. This group comprises your personal army, your buying team.

 

If you don’t have a team at hand make it a high priority to select a buyers agent who can bring one to the table. Hiring this agent means you’ll inherit their panel of experts who have worked together in the past. You’ll enjoy the advantage of ‘synergy’ when an experienced team works together with your buyer’s agent for a great result -all without you having to lift a finger.

 

Mistake #3 Not choosing a buyer’s agent who is completely independent and working for you

A buyer’s agent must be  100% working in your best interest.

 

This means they should not accept any type of incentive or remuneration that would affect their ability to give you independent advice.  A clear contravention of this principle would be a buyer’s agent accepting an incentive from a builder or developer for an introduction that leads to a sale. 

 

Standard agency agreements in all states generally make provision for an agent to disclose referral fees and commissions so you can understand whether there is a financial incentive involved with any of your buyers agents associations.

 

Mistake #4 Not choosing the buyer’s agent service that corresponds to your needs

Good buyers agents generally have three or four core offerings ranging from “Done For You” to appraisal, negotiation, and auction attendance. Choosing the appropriate service will require you to be realistic about your own property skillset and the time you can allocate to your house hunting.

 

 If you have the network, resources, and experience to access suitable properties then an ‘appraise and negotiate’ or ‘bid at auction’ service may really be all you need.


Be aware that although you think you can do the job using just these services, you can’t buy what you can’t see and this approach may cost you more time and money in the long run. 

 

Mistake #5 Not choosing a buyer’s agent who specializes in your desired area

An agent that works (and lives and plays) in the suburbs you are searching within is tuned into the important details that can affect a successful purchase. A formal appraisal or valuation is no comparison to the local knowledge of a seasoned area specialist. Bad neighbours, upcoming poor development, problematic executive committees..a local specialist will be aware and steer you clear of troublesome issues that are not apparent to an outsider.

 

Mistake #6 Not paying the right price for the service you’re getting

Buyer’s agents’ pricing can vary widely, and with good reason. Any good agent will tailor the scope of works to your circumstance and most will agree on a fixed price that reflects the work involved. It is worthwhile to understand what that work entails.

 

 A detailed, particular brief for a property in a tightly held suburb should command a premium and what you’ll be paying for is the buyer’s agent’s network of local selling agents, business people, and community, as well as their less conventional methods of sourcing property.

 

More abundantly available property in a less salubrious suburb will see you paying a buyer more for their time conducting inspections and putting together the deal, or their analytical skills if it is an investment property.

 

Paying an entry-level agent an entry-level fee for a challenging brief will not give you an expert outcome.

 

Be as wary of ‘cheap’ fees as exorbitant fees. Take a moment to consider the difficulty of the task at hand and the time and expertise required.

 

Mistake #7 Not assessing the methods your buyer’s agent will use to find your ideal property

Good buyer’s agents will apply multiple resources to source property and it merits asking how your buyer’s agent operates. Key activities you should listen for include personal outreach to a selling agent network, extensive use of research tools such as RPData, and personal outreach to potential sellers, amongst others. Opportunities arise from contact with people and the best agents spend all day talking and researching.

 

Mistake #8 Not choosing an agent with auction experience if that’s the likely method of sale for your property

If the common method of sale for your future home or investment is via an auction then your buyer’s agent should have extensive bidding experience.

 

Auctions are volatile environments where the odds are stacked against the seller. There is plenty of room for error leading up to, and on the day and you will need an agent that, is calm, knows all the rules, and has multiple battle-tested bidding strategies. A well-chosen agent will often know the auctioneer and their calling style which can help.

 

It’s not considered rude to ask your prospective buyer’s agent about their auction experience, and their preferred bidding strategies.

 

Mistake #9 Not screening your agent for negotiating power

Buyer’s agents are negotiators. They are the conduit between you and all the other players in a high-stakes situation. They’ll likely even mediate between you and your spouse when the pressure is on at deal time! To screen for a good negotiator you’ll need to trust your instincts rather than ask questions. Your prospective hire should leave you with the sense that things are going to go your way. Chances are they’ll be waving that magic wand over the other parties too which makes a good deal more likely.

 

Mistake #10 Not having a well-defined brief for your agent

The more thoroughly you detail and communicate your wants and needs, the better your outcome. A good brief goes way beyond just the property attributes. If the property is to be an investment share your overall long-term goals, how the purchase will fit into your portfolio, and when and how it will be divested.

 

If it’s your family home share what you do for work sports and hobbies, what your evenings and weekends look, like where your kids spend their time. Property choice is driven by lifestyle and understanding this is key for your agent to find that perfect property match.

 

Mistake #11 Not confirming your buyer’s agent will be working exclusively on your brief

A buyer’s agent cannot work in your best interest if they have signed on other clients looking for the same type of home in the same suburb and a similar price range.

 

You need to ask the question- will your brief, price range and instruction have exclusivity in your agents’ portfolio, until they have found your property? It’s not a rude question to ask a prospective buyers agent what other types of clients they will concurrently be working on and what assurances they can give you there will be no conflict of interest.

 

It’s easy for buyer’s agencies large and small to blur the line by having multiple clients with similar briefs. In a tight market with short supply who gets first dibs on something matching multiple briefs?

 

Mistake #12 Choosing a larger agency and being assigned a junior or an associate.

As with many professional services sectors you run into the possibility of being pitched to by a senior expert only to have your brief delegated to a junior once you are on board.

 

 This can be a frustrating experience. If you are choosing a larger organisation always confirm that the agent you want to be looking after you actually will personally be responsible for your search.

 

Mistake #13 Not reference checking your Buyers Agent

Just as you would when you hire an employee- dont be afraid to ask your buyers agent for one or two names of past clients who would be happy to comment on how they worked. Confidentiality issues aside a good buyers agent should be able to agree to this. 

 

So there it is in a nutshell. Using a buyer’s agent will be a profitable and enjoyable experience so long as you can avoid the above mistakes.

What questions should i ask a buyer’s agent before hiring them?

 

When you’re hiring a buyer’s agent, it’s important to ask a few questions to ensure that they’re the right fit for you. Here are some questions you may want to consider:

 

  1. What experience do you have as a buyer’s agent?
  2. How do you plan to help me find the right property?
  3. How familiar are you with the local real estate market?
  4. Can you provide references from previous clients?
  5. How will you communicate with me throughout the buying process?
  6. How do you handle negotiations and bidding wars?
  7. Do you have experience working with first-time homebuyers?
  8. How do you get paid for your services?
  9. How many clients do you currently have?
  10. Do you work full-time as a buyer’s agent or do you also handle listings?

Asking these questions will help you get a better sense of the agent’s experience, expertise, and approach to working with clients, which will help you make an informed decision when hiring a buyer’s agent

 

Can you claim buyers agent fees on tax?

If you are using a buyer’s agent to purchase an investment property, for example, your buyers agent fees may be capitalised into the purchase and be deductible on sale. Even if you are using a buyer’s agent to purchase a personal residence, it’s worthwhile hanging on to the invoice. Check with your accountant and tax agent to see what portion of fees may be expensed and how. 

Can a property seller contact the buyer agent directly?

Yes, a property seller can contact the buyer’s agent directly. This does in fact happen. Here at Unicorn Buyers Agents we are contacted daily by sellers interested to avoid sales agents commissions by seeing if we may have a buyer for their property.

A property seller who already has their home listed with a sales agent is much less likely to contact the buyers agent directly as they trust their nominated agent to facilitate the transaction. 

 

A property seller who is selling privately will contact the buyer agent directly and we have conducted a number of purchases directly with the seller.

 

On occasion, a buyers agent may contact a seller directly even if they have a sales agent- but always with the permission of the sales agent. It may be to clarify some detail directly, to give a client peace of mind. 

 

Do i have to sign a buyer agent agreement?

Yes, you do have to sign a buyer agent agreement. A buyers agent operating in NSW is required to be either a class one or class two real estate agent and must operate under legislation set down in the Property, Stock and Business Agents Act and Regulation. The legislation stipulates that an agency agreement must be in place between an agent and a principal, outlining the terms on which the work will be conducted.

Can you have multiple buyers agents?

Whilst you could theoretically have multiple buyers agents working for you, it would be both unlikely and undesirable for you to enter into this arrangement. Most buyers agents will require you to enter into an exclusive agency agreement which recognizes they alone are working for you and their fee is liable to be paid even in the instance another buyers agent finds a property.

 

Here at Unicorn Buyers Agents we work with clients confident to trust us to find and purchase their home and as such only enter into exclusive agency agreements. We do not co-opt with other agents. 

 

So saying, we do occasionally collaborate with buyers agent colleagues outside of our organisation to assist us with a challenging brief. In this instance, we negotiate remuneration directly from our commission and no further fee is payable by our clients.