Is a Buyers Agent Worth It in Sydney? (Honest Answer, 2026)

Quick answer: For most Sydney buyers, yes — a buyers agent is worth it. In a market where the cost of overpaying by 3% on a $2 million property is a $60,000 mistake, where a significant share of the best properties never reach the public portals, and where every vendor is represented by a professional trained to extract the highest possible price from you — having your own expert in the room is not a luxury. It is the most rational thing you can do. Here is the full picture.

Is a Buyers Agent Worth It in Sydney? (Honest Answer, 2026)

Every week I speak to buyers who are wrestling with this question. They’ve been searching on their own — weekends lost to inspections, missed properties, offers that didn’t land — and they’re wondering whether a buyers agent would actually change anything.

 

In 2026, that question is more relevant than ever. Sydney’s property market has never been more competitive, more volatile, or more opaque to the private buyer searching on their own. The case for professional representation is as strong as it has ever been — and this article explains exactly why.

 

In this article I’ll answer the question directly, cover what a buyers agent actually does day-to-day in Sydney’s market, address the cost honestly, and walk through the specific situations where a buyers agent makes the most difference — and the one situation where you may not need one.

Table of Contents

What Is a Buyers Agent, and What Do They Actually Do?

A buyers agent (also called a buyers advocate) is a fully licensed real estate professional who works exclusively for the buyer — not the seller. Where a selling agent is legally obligated to achieve the highest possible price for their vendor, a buyers agent is legally obligated to achieve the best possible outcome for you.

 

But the job description doesn’t fully capture what’s really happening. Most buyers come to us after months of searching alone — overwhelmed by conflicting advice, emotionally exhausted from missed properties, unclear on what they should actually be paying, and quietly unsure whether the properties they’re seeing are even the right ones. A buyers agent’s first job is to cut through that noise. To bring clarity — about your brief, about the market, about what a good outcome actually looks like — so that every decision from that point forward is grounded in something real.

 

In practical terms, here is what a Sydney buyers agent does:

 

  • Brings clarity to a clouded brief. Most buyers think they know what they want until they’re deep in the search and realise they’ve been looking at the wrong things in the wrong places. We work through your brief in detail — property type, location, budget, lifestyle, investment horizon — and often reframe it in ways that open up better options you hadn’t considered.
  • Shows you properties you would never find yourself. We have active outreach methods — agent relationships built over years, community networks, direct vendor contact, door-knocking and letterbox campaigns in target streets — that surface properties long before they’re advertised, or that never reach the market at all. The portals are the floor of the market, not the ceiling. The best properties rarely sit there for long.
  • Physically inspects and filters so you don’t waste weekends on the wrong properties. We inspect on your behalf and ruthlessly shortlist — passing only the properties that genuinely stack up against your brief and our independent research. Every property we present comes with a detailed report. You’re not spending another Sunday at an open home that was never going to work.
  • Conducts due diligence that protects you from expensive surprises. Price appraisal against comparable sales, building and pest reports, strata health checks, DA history, zoning, flood and bushfire risk, aircraft noise contours, TOD and LMR planning overlays — the full picture, not just what the selling agent chooses to tell you.
  • Uncovers opportunities that private buyers simply can’t see. This is where the real edge is. An out-of-area selling agent who has mispriced a property. A vendor who bought before selling and is quietly motivated to move quickly. A property that has sat on market slightly too long and whose agent is now receptive to an approach they’d have dismissed at week one. Micro-market conditions that have shifted in the last fortnight and created a window that will close again soon. These opportunities are invisible unless you’re in the market every single day — talking to agents, watching campaigns, reading momentum. We are. You’re not.
  • Negotiates from a position of knowledge and relationship. We know the agent on the other side of the deal. We know their process, their vendor’s situation, and what it will actually take to get a deal done — versus what they’re saying publicly. That intelligence is worth more than any negotiation tactic.
  • Manages everything from brief to settlement. Solicitors, brokers, building inspectors, strata managers, valuers — we coordinate the whole team so nothing falls through the gaps in the final stretch.

 

The scope of involvement is flexible. Some buyers only need us for the final step — auction bidding, or appraising and negotiating a property they’ve already found. Others hand over the entire search. The right level of service depends on your own skills, time, and the complexity of your brief. But the thread running through every engagement is the same: you stop being the least informed person in the transaction.

What Is the Difference Between a Buyers Agent and a Real Estate Agent?

The simplest way to understand it: a real estate agent works for the seller. A buyers agent works for you.

 

A selling agent’s job is to run the most effective campaign possible to generate competition among buyers and extract the highest possible price for their vendor. They are skilled, professional, and highly motivated to do this well. The best of them are very good at it.

 

When you negotiate directly with a selling agent, you are a private individual going up against a trained professional whose financial interest is directly opposed to yours. A buyers agent levels that equation. They know the same market, speak the same language, and in many cases have a direct relationship with the selling agent — which changes the dynamic of every conversation before it even begins.

Are Buyers Agents Worth It in Sydney Specifically — in 2026?

Sydney is one of the most challenging property markets in the world to buy in without professional support. In 2026, several forces are making that more true, not less:

 

Your competition at open homes and auctions is no longer just other buyers — it’s other buyers agents. Walk through an open home in Paddington, Coogee, or Annandale on any given Saturday and take a proper look around. A growing share of the people inspecting alongside you are buyers agents working briefs for clients who aren’t there. At auction, the same is true. The composed figure bidding methodically from the back of the crowd with no visible emotion isn’t a seasoned private buyer — they’re a professional doing this every week. The widespread adoption of buyers agents among serious purchasers in Sydney means that going it alone in 2026 isn’t just stressful, it is a structural disadvantage. You are the only unrepresented party in a room full of professionals.

 

The market is more volatile and harder to read than it has been in years — and a momentary opportunity missed is gone. Rate cuts followed by renewed inflation concerns, mixed economic signals, noise around CGT policy changes, new stimulus measures for first home buyers through the 5% deposit guarantee — sentiment in Sydney’s property market is shifting week to week, sometimes day to day. At one price point a softening vendor might accept a pre-auction offer on a Tuesday that they’d never have considered the previous Friday. At another, a sudden surge of buyer confidence after a positive economic print can push a clearance rate 10 points in a single weekend. You need someone with a genuine finger on the pulse — someone who was at three open homes yesterday and on the phone to six agents this morning — to identify that momentary blink in the market and move before it closes. A private buyer checking the portals on a Sunday evening simply cannot react at that speed.

 

Off-market volume remains high. In Sydney’s most sought-after suburbs, a meaningful share of properties are sold before they ever reach Domain or realestate.com.au. They go to buyers agents with the right relationships, or to buyers on agents’ private lists. If you’re searching only on the portals in 2026, you are not seeing the whole market.

 

The best properties are listed for auction — but the smartest buyers never get to auction day. In the Eastern Suburbs and Inner West, auction is the norm rather than the exception. But here is something most private buyers don’t know: many of the best properties listed for auction sell before the hammer falls — via pre-auction offers from buyers who understand the selling agent’s process and exactly when a vendor is receptive to avoiding the uncertainty of a public auction. That window is narrow, often just a few days, and it only opens to buyers whose agents have the relationship and the intelligence to recognise it. If you’re waiting for auction day, you are already too late for some of the best properties on the market. And if you do make it to auction, having a professional bidder removes emotion from the equation and brings a pre-planned strategy to an environment specifically designed to extract maximum price from unrepresented buyers.

 

Underquoting remains endemic. NSW has strict laws around price guides, but properties continue to sell well above guide. Without independent price appraisal, buyers routinely waste weeks — and emotional energy — pursuing properties that were never realistically within their budget, or overpaying because they had no external reference point.

 

TOD and LMR rezoning has raised the due diligence stakes. Sydney’s Transport-Oriented Development and Low and Mid-Rise housing reforms, rolling out across 2025 and into 2026, are reshaping what you can build near train stations and in established residential streets. The impact on property values — positive for some, negative for others — is suburb-specific, street-specific, and still unfolding. Buying without understanding what these planning changes mean for your specific property is a risk that simply didn’t exist at this scale three years ago.

 

The cost of a mistake is enormous. On a $2 million purchase, overpaying by 3% is a $60,000 error. Buying the wrong property type, or buying next to a future development site you didn’t know about, can cost multiples of that over the life of your ownership. A buyers agent’s job is to prevent exactly these outcomes.

How Much Does a Buyers Agent Cost in Sydney?

Sydney buyers agents typically charge either a fixed fee or a percentage of the purchase price capped at a pre-agreed maximum. For a full search and acquisition service, fees generally sit between 1% and 2% of purchase price depending on the scope of work, property type, and budget. Standalone services like auction bidding or appraise-and-negotiate cost less.

 

At Unicorn, we offer clients the choice of a fixed fee or a percentage-based fee with a pre-agreed cap — so you always know the maximum you will pay before we begin. In hot market years we lock in fixed fees to protect clients from rising prices inflating a percentage commission. In neutral or cooler markets, a capped percentage can work in buyers’ favour if prices come in lower than expected.

 

The honest question is not “what does a buyers agent cost?” but “what does not using one cost?” — which we’ll address directly below.

How Much Does It Cost NOT to Use a Buyers Agent?

This is the question most buyers don’t ask — but should.

 

I speak with buyers every day who tell me they can’t afford a buyers agent because every dollar needs to go toward the deposit. I understand the logic. Here is why it is usually wrong.

 

Consider two buyers purchasing in the same Sydney suburb. One buys alone. One uses a buyers agent. Both pay $2 million. The difference is that the buyers agent secures a meaningfully better property — better street, better orientation, lower strata risk, stronger underlying land value — one that grows at 7% per year instead of 5%.

 

After ten years, that 2% annual difference on a $2 million purchase means the buyers agent’s property is worth approximately $860,000 more. The fee paid was a rounding error by comparison.

 

This isn’t a hypothetical designed to flatter the profession. It reflects a real dynamic: in a city where micro-differences between streets, aspects, and property types compound dramatically over time, the quality of the buying decision is the most leveraged financial choice you will make. A buyers agent’s job is to improve that decision.

Do I Need a Buyers Agent in a Cooler or Slower Market?

Yes — and arguably more so than in a hot one.

 

In a hot market, the urgency is obvious. In a cooler market, it’s tempting to think the advantage shifts to buyers and the playing field levels out. It doesn’t — for three reasons.

 

First, selling agents are still professionals doing their job. More available stock and fewer bidders at auction doesn’t mean vendors are accepting less than market — it means agents work harder to justify their price. They are still trained negotiators. You still are not. And yet here lies the biggest opportunity: a cooler market is the one moment where genuine purchase discounts become available — discounts that simply don’t exist when ten buyers are competing for the same property at auction. Capturing that discount requires knowing exactly which vendors are motivated, which agents are running out of patience, and how to structure an approach that gets a deal done quietly. That intelligence belongs to buyers agents who are in the market every day, not to private buyers who surface on weekends.

 

Second, a cooler market creates a different risk: more stock means more opportunity to buy the wrong thing. Second-tier properties, problem buildings, suburbs with structural oversupply — these are much harder to identify without the market intelligence and local knowledge a good buyers agent carries. In 2026, this is compounded by the ongoing rollout of TOD and LMR rezoning, which is actively changing what certain properties and streets are worth. The “bargain” that looks compelling on paper is sometimes a bargain for a reason.

 

Third, in a softening market, off-market opportunities actually multiply. Distressed vendors, estates, divorces, and relocations produce motivated sellers who prefer a quiet transaction over a public auction. These deals are almost exclusively accessible through buyers agents with strong agent and community relationships.

Who Benefits Most From Using a Buyers Agent in Sydney?

While most buyers will benefit from professional representation, the value is highest for:

 

Time-poor professionals. Searching Sydney’s property market properly — attending inspections across multiple suburbs every weekend, researching comparables, tracking off-market activity, managing agent relationships — is effectively a part-time job. Most of our clients are senior professionals, business owners, or dual-income families who can’t do that without sacrificing something meaningful.

 

First home buyers. The first purchase is the highest-risk purchase. You have no prior experience of the process, no existing agent relationships, and no reference point for what a good outcome looks like. A buyers agent provides all three.

 

Investors buying outside their home market. Buying an investment property in a suburb you don’t live in, or a state you don’t know, without on-the-ground expertise is a significant risk. Local knowledge — micro-suburb dynamics, tenant demand, infrastructure pipeline, oversupply risk — is the difference between a performing asset and an underperforming one.

 

Buyers who have been searching unsuccessfully for more than three months. If the search has stalled — if you’ve made offers that haven’t landed, if the right properties keep selling before you can act — something in the approach needs to change. A buyers agent resets the strategy.

 

Buyers navigating Sydney’s rezoning landscape. The TOD and LMR reforms rolling out across 2025–2026 are creating genuine winners and losers at a suburb and street level. Without expert guidance on what these changes mean for a specific property’s future value, development risk, and planning controls, buyers are making decisions with incomplete information.

 

Anyone buying above $1.5 million in Sydney’s inner suburbs. At these price points, the quality differential between a good and a great purchase is significant, the prevalence of off-market activity is high, and the cost of getting it wrong is severe. This is where buyers agent ROI is highest.

Is There Any Situation Where You Don’t Need a Buyers Agent?

Yes — one. If you have deep, current knowledge of your target market (not general interest, but genuine transactional familiarity), strong existing relationships with selling agents in that area, the time to search and negotiate actively, and the emotional discipline to walk away from the wrong property at the right price — you may not need a full-service buyers agent.

 

Even then, a standalone appraisal or auction bidding service may be worth considering. The most experienced self-directed buyers often use a buyers agent only for the day itself — because they know that auction day, of all moments, is the one where emotion and pressure are most likely to produce a decision they’ll regret.

What Questions Should I Ask a Buyers Agent Before Hiring One?

Before engaging any buyers agent in Sydney, ask these questions directly and listen carefully to the answers. The quality of the response — not just the content, but the confidence, the specificity, and the willingness to be transparent — tells you as much as the words themselves.

 

  • Are you fully licensed with NSW Fair Trading, and are you a REBAA member? Licensing is verifiable in two minutes on the NSW Fair Trading website. REBAA membership means the agent is held to a professional code of conduct. If they hesitate on either, walk away.
  • How many active clients are you currently working with? Bandwidth matters. An agent stretched across too many briefs cannot move at the speed Sydney’s market requires. Listen for an honest, specific answer — not a deflection.
  • Will my brief have exclusivity in your portfolio? You need to know that when the right property appears, your agent isn’t weighing your brief against another client’s. Exclusivity isn’t a luxury — it’s a basic requirement of genuine representation.
  • Do you have any commercial relationships with developers or project marketers? An agent receiving developer commissions has divided loyalties, whether they disclose it or not. Ask directly and expect a direct answer.
  • How do you find off-market properties — walk me through your process? “We have strong agent relationships” is not an answer. Push for specifics: outreach methods, databases used, how frequently they’re in contact with agents in your target suburbs, whether they door-knock or letterbox drop. The best operators will describe a process that makes you realise how much you’ve been missing.
  • How many auctions have you bid at, and what strategies do you use? Auction bidding is a skill. Ask for examples, ask about specific strategies, ask how they handle a vendor bid or a single competing bidder. A confident, detailed answer is what you’re looking for.
  • What does your due diligence process cover, step by step? Not all agents manage this comprehensively. Get the scope in writing before you sign — building reports, strata reports, DA history, zoning, flood and noise risk. Know exactly what’s covered and what isn’t.
  • What are the exit terms in your engagement agreement? Read these before you sign. “Can I cancel my buyers agent contract?” is one of the most searched questions in this space — because too many buyers only ask it after they’ve signed. Know the notice period, the retainer terms, and your options if the relationship isn’t working.
  • Can you share recent transaction outcomes — suburb, property type, and result versus market? Reviews tell you whether clients liked the agent. Transaction outcomes tell you whether the agent is actually good at buying property. Push for specifics: what did they pay, what was the comparable market evidence, how long did the search take.

 

For a deeper guide on what to watch for, see our full post: 20 Costly Mistakes to Avoid When Choosing a Buyers Agent in Sydney.

Are Buyers Agent Fees Tax Deductible in Australia?

For investment properties, buyers agent fees are generally treated as a capital cost — they are added to the property’s cost base and reduce the capital gain when you eventually sell. They are not immediately tax deductible as an ongoing expense.

 

For owner-occupied properties, buyers agent fees are not immediately tax deductible — however if the property will be converted to an investment property in the future, you may be able to claim a portion of the original acquisition costs at that point. This is worth discussing with your accountant before purchase if that scenario is plausible for you.

 

As with all tax matters, confirm the treatment with your accountant for your specific situation. The ATO’s position on property acquisition costs is outlined in their investment property guidance.

Can a Seller Contact Your Buyers Agent Directly?

Once you have engaged a buyers agent, the selling agent will typically direct all property-related communication through your buyers agent rather than contacting you directly. This is one of the practical advantages of professional representation: you are insulated from the persuasion, pressure, and information management that characterises much of the sales process. Your agent manages all contact, interprets what they’re being told, and advises you accordingly.

Do You Have to Sign a Buyers Agent Agreement?

Yes. Any reputable buyers agent will require a signed engagement agreement before commencing work on your brief. The agreement sets out the scope of service, fee structure, exclusivity terms, and — critically — the exit conditions.

 

Read the termination clauses carefully before signing. Confirm whether the retainer is refundable if you cancel. Ask what happens if no property is secured within a defined period. These are not aggressive questions — they are the right questions, and any professional will answer them directly.

Can You Use More Than One Buyers Agent at the Same Time?

Technically yes, but it is rarely advisable. Most quality buyers agents will require exclusivity as a condition of engagement — and for good reason. An agent working your brief exclusively has full commitment to finding your property. An agent working alongside other agents on the same brief has half the incentive to go the extra mile.

 

Beyond the incentive issue, working with multiple agents creates coordination problems and the potential for conflicting advice at critical decision points. The better approach is to choose the right agent once, and let them work.

The Bottom Line: Is a Buyers Agent Worth It in Sydney in 2026?

For the overwhelming majority of buyers in Sydney’s market — yes. The fee is real, but so is the cost of getting it wrong: overpaying, buying the wrong asset, missing the property that sold quietly before it reached the portals, or losing at auction because the other side was better prepared.

 

In 2026 specifically, the case is reinforced by a market where your competition is increasingly professional, where sentiment is shifting fast enough that a single week’s hesitation can cost you a property, and where the planning landscape is being redrawn in ways that demand genuine local expertise to navigate.

 

A buyers agent doesn’t guarantee a perfect outcome. But they shift the odds significantly in your favour — with market knowledge, agent relationships, and professional discipline that take years to develop and are very difficult to replicate from the outside looking in.

 

If you’d like to understand whether Unicorn Buyers Agents is the right fit for your search, book a no-obligation call with Dan here. No sales pitch — just a direct conversation about what you’re looking for and whether we can help.

Frequently Asked Questions

Is a buyers agent worth it in Sydney?

For most Sydney buyers, yes. A buyers agent provides off-market access, professional price appraisal, auction strategy, and negotiation expertise in a market where overpaying by 3% on a $2 million purchase is a $60,000 mistake. The fee is typically outweighed by a better purchase price, time saved, and a higher quality property outcome.

What does a buyers agent actually do in Sydney?

A Sydney buyers agent searches for properties on your behalf including off-market listings, physically inspects and shortlists options, conducts due diligence, appraises market value, negotiates the purchase price, and manages the process through to settlement. They work exclusively for the buyer and are paid by the buyer.

What is the difference between a buyers agent and a real estate agent?

A real estate agent represents the seller and is legally obligated to achieve the highest possible price. A buyers agent represents the buyer exclusively, working to secure the right property at the lowest possible price. They are on opposite sides of the same transaction.

How much does a buyers agent cost in Sydney?

Sydney buyers agents typically charge a fixed fee or a capped percentage of the purchase price. For a full search and acquisition service, expect fees in the range of $10,000 to $25,000+ depending on scope and property budget. Standalone services like auction bidding or appraise-and-negotiate cost less. Always confirm whether a fee cap applies.

Are buyers agent fees tax deductible in Australia?

For investment properties, buyers agent fees are generally added to the property's cost base and reduce capital gains tax on sale — they are not immediately deductible. For owner-occupied properties, fees are not tax deductible. Confirm with your accountant for your specific situation.

Do I need a buyers agent in a cooler property market?

Yes. Selling agents are still professionals in any market. A cooler market also increases the risk of buying the wrong property, and creates more off-market opportunities from motivated vendors that only well-connected buyers agents can access.

What questions should I ask a buyers agent before hiring them?

Ask about their licence and REBAA membership, how many active clients they're currently working with, whether your brief will have exclusivity, how they find off-market properties, their auction experience, what their due diligence covers, and what the exit terms are in their engagement agreement.

Can I use a buyers agent just for auction bidding?

Yes. Most buyers agents offer a standalone auction bidding service for buyers who have already found and researched a property but want professional representation on the day. It costs less than a full search service and removes emotion from the bidding process.

Do I have to sign a buyers agent agreement?

Yes. A signed engagement agreement is required before any reputable buyers agent will begin work. Always read the termination clauses before signing and confirm whether the retainer is refundable if you cancel.

Can you use more than one buyers agent at a time?

Technically yes, but most quality buyers agents require exclusivity as a condition of engagement. Working with multiple agents simultaneously dilutes commitment to your brief and creates conflicts of interest. The better approach is to choose the right agent once and let them work exclusively on your behalf.

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12 popular buyers agent questions answered 

 

When it comes to buying a property, many people assume that they can navigate the process on their own. However, purchasing a home or an investment property is often a complex and time-consuming process that requires expert knowledge and guidance. This is where a buyers agent can be incredibly valuable. A buyers agent is a licensed real estate professional who specializes in representing the interests of homebuyers. 

 

In this article, we will explore what a buyer’s agent is and the benefits they offer, as well as when it is appropriate to engage their services. Whether you’re a first-time buyer or a seasoned investor, understanding the role of a buyer’s agent can make all the difference in finding your dream property.

 

What You’ll Learn From This Article

 

  1. What is a buyers agent? 
  2. What’s the difference between a real estate agent and a buyers agent?
  3. How much do buyers agents charge?
  4. Are buyers agents worth it?
  5. How much will it cost me not to use a buyer’s agent?
  6. Do i need a buyers agent in today’s market?
  7. How to choose a buyers agent?
  8. What questions should i ask a buyer’s agent before hiring them?
  9. Can you claim buyer’s agent fees on tax?
  10. Can a property seller contact the buyer agent directly?
  11. Do i have to sign a buyer agent agreement?
  12. Can you have multiple buyers agents?

 

What is a buyers agent?

A buyer’s agent is a fully licensed property agent who works on behalf of a homebuyer or property investor in a real estate transaction. The primary responsibility of a buyer’s agent is to help their client find and purchase a home that meets their specific needs and budget.

 

Buyer’s agents work exclusively with buyers and are therefore focused on helping buyers navigate the complex and sometimes overwhelming process of purchasing a home. They typically have extensive knowledge of a local real estate market and relationships with a network of selling agents in that area.  

 

Buyer agents offer purchasers transparency and clarity around price and market value by researching comparable sales transactions and will drive the due diligence and research process to mitigate the risk of a purchased property causing problems or stress to its new owner in the future. 

 

The way a property is marketed, negotiated, and sold depends on many factors including demand for that property type, the expectations of the vendor, and the particular style of the sales agent. Every transaction is unique and a buyers agent’s experience navigating the many variations of the sales process and the legal and financial requirements involved can undoubtedly give a purchaser an advantage.

 

Another of the key benefits of working with a buyer’s agent is that they can provide objective advice and representation throughout the home buying process which may otherwise become an emotional decision. 

 

Because they work solely on behalf of the buyer, they can help their clients make informed decisions without being influenced by any other parties involved in the transaction. Additionally, many buyer’s agents will deploy methods and resources that can help buyers find and evaluate the right property more efficiently than they might be able to on their own. This includes accessing properties not listed for sale by traditional means (off-market or silent listings). 

What’s the difference between a real estate agent and a buyers agent?

Buying and selling real estate can be complicated. That’s where buyers agents and real estate agents come in. A real estate agent is a professional who sells properties. Who does a real estate agent represent? The seller. Real estate agents are paid through commission from either the seller or the vendor. A buyer’s agent, exclusively represents the buyer. They act in the buyer’s best interest and help them through the process of securing the property they want.

 

How much do buyers agents charge?

Many buyer’s agents charge for service like a real estate sales agent ie, a percentage commission. This can make sense if you’re selling a property as the sales agent is incentivised to achieve a higher sales price. Paying more commission to your buyers agent the more you pay for your property can make less sense for buyers In hotter market years such as during 2020- 2021, Unicorn Buyers Agents offered fixed fees, to protect our clients.

 

In neutral or cooler years we offer a percentage-based fee capped at a pre-agreed rate. This way our buyers may benefit from a lower-than-expected commission whilst also having the peace of mind of knowing the maximum they’ll pay. 

For maximum flexibility and transparency, we offer clients the choice to lock in a fixed fee or to hire us on a percentage-based fee capped at a pre-agreed amount.

 

Are buyers agents worth it?

In Australia until recently the use of a professional buyers agent to undertake one’s search and property purchase was uncommon.

 

Sydney house hunters have long been resigned to the stresses of endless weekend inspections and annoying agent phone calls, not to mention having to negotiate with seasoned professionals trained in the art of extracting the highest possible price for their client- the seller. 

 

In the last few years however Australians are increasingly following the trend of their US counterparts to engage a buyers agent to find, negotiate and secure residential owner-occupied and investment property. Why?

 

 The competition for the best property in the most desirable suburbs has intensified, with a significant percentage invisible to the average house hunter. Property prices have spiked- and so has the cost of making a mistake. And we have increasingly become time-poor professionals who realise the value in deploying another professional to do what they do best.

 

Hiring a buyers agent does make sense but what can you expect for your money, and how will you assess the value of your buyers agent’s services?

 

A good buyer’s agent in Sydney will understand your brief in detail, then tailor their services and fees to your exact needs. This may be as simple as attending an auction to bid on your behalf, or appraising a property you have found, or conducting the entire search campaign all the way from day one to contract settlement.

 

  • ‘Bid at auction’ gets you a hired gun as your proxy on the big day. They will bid, deploying one of many strategies they have available, which they believe is best on the day to secure the property for you for the lowest price possible whilst taking into consideration other bidders, and the auctioneers style.
  • An appraisal and negotiate service will see a buyers agent provide you with a professional opinion on the market value and likely selling price of a property you have found, based on recent comparable sales, market momentum, and level of interest in that particular property. The agent will then deploy their negotiation expertise and relationships to negotiate a purchase by private treaty.
  • A complete search really should be just that. The best buyers agents will go beyond public listings to use real estate agent outreach, professional research tools, community networking , door knocking and letterbox drops to source and shortlist potential properties. 

Dozens of physical inspections will follow, accompanied by detailed research to validate the properties have no issues and can be secured within your budget. They will have a team of professionals including building inspector, engineer, solicitor, builder, handyman and property manager- to do all the heavy lifting, and will coordinate them all on your behalf. They’ll deal with selling agents, so you don’t have to. And they’ll package up a shortlist of desirable options to make your decisions. easier.

 

 A top buyers agent will show you the property that ticks your boxes, and sometimes that may be unconventional- but a buyers agent will also show you how an easy low-cost renovation can leave you with the property you dreamed of.

 

 An expert buyers agent will be your voice of reason- guiding you to avoid psychological pitfalls like analysis paralysis, FOMO, buyers remorse, and more.

 

 Finally, a good buyers agent will ensure you pay the right price, the lowest price possible given market conditions. 

 

How much will it cost me not to use a buyer’s agent?

I talk to buyers every day and a comment I often hear is “I’d love to use a buyers agent to find my property but I really can’t afford it because I need to put every dollar toward my purchase”.

 

I put one to three on-market and off-market property matches in front of my clients every week. These properties are within budget, they have been physically inspected and researched to make sure they’re problem free. 

 

I know how the sales agent will run the campaign and by deal time I’ll know the minimum price that needs to be paid to secure the property. This saves my clients thousands of dollars of search time  and many thousands more by not overpaying. I’ll also buy a better house on a better street which means tens, or hundreds of thousands of dollars more in your pocket. 

 

How? Let’s assume you manage to buy without overpaying and you’ve chosen a good suburb, street, and property type that grows in value at say 4% a year for the next decade.

 

 Now let’s assume I could buy you a slightly better property that grows in value at a slightly better 5% for the next decade. That 1% extra on a $2m property means my purchase will be worth $200k more than yours in ten years time. Not using a good buyers agent will cost you money.

 

Do i need a buyers agent in today’s market?

In a seller’s market with FOMO running high it seems easier to understand the value proposition for a buyers agent.

But great buyer agent work is just as critical in a cooler market. Here’s a few reasons why.

  1. Selling agents get much better at returning your calls in a tough market but they still have one thing top of mind – squeezing the highest possible price out of you. That’s their job. 
  2. We have the relationships with agents which helps us find opportunities in the form of off-market /silent listings by anxious and distressed owners. We also help bring things to market. Potential sellers are more likely to list when a buyers agent walks through the home during an appraisal. 
  3. We assess up to the minute market value. Sydney property prices are volatile. Price action varies suburb to suburb, street to street. Last nights’ sale resets todays suburb benchmark. On a $2M home purchase overpaying by 3% is a $60,000 mistake and buying at a 5% discount to market is a $100,000 win.
  4. Cooling markets are a minefield of second grade properties and unrealistic vendors. We shortlist, inspect and present only the best, most viable options saving you time money and stress. 

How to choose a buyers agent?

Hiring a buyer’s agent is a significant investment. Understanding how to prepare for the buying process and how to choose the right agent for your search will save you in every respect. Avoid the following mistakes and you’re well on the way to a profitable, and enjoyable buyer’s agent experience.

 

Mistake #1. Hiring an agent before your finance is approved.

Serious property hunting without the funds available is unproductive. You cant buy if you haven’t got the money! The first step of buyer preparation is to have your finance in place- preferably a fully assessed loan rather than just an approval in principle.

 

It’s certainly advisable to research your property market, write your brief, and get your buying team in place whilst arranging finance. However, the right time to put your buyer’s agent to work officially is when your finance is approved.

 

Mistake #2. Choosing a buyer’s agent without a buying team if you don’t have one of your own

A successful buying assault on a sought-after home or investment requires a crack team of experts; In addition to your buyer’s agent you’ll need a top broker and solicitor, and if the property is a renovation project, an architect, private certifier, a builder, or tradespeople, an engineer a  quantity surveyor as well. This group comprises your personal army, your buying team.

 

If you don’t have a team at hand make it a high priority to select a buyers agent who can bring one to the table. Hiring this agent means you’ll inherit their panel of experts who have worked together in the past. You’ll enjoy the advantage of ‘synergy’ when an experienced team works together with your buyer’s agent for a great result -all without you having to lift a finger.

 

Mistake #3 Not choosing a buyer’s agent who is completely independent and working for you

A buyer’s agent must be  100% working in your best interest.

 

This means they should not accept any type of incentive or remuneration that would affect their ability to give you independent advice.  A clear contravention of this principle would be a buyer’s agent accepting an incentive from a builder or developer for an introduction that leads to a sale. 

 

Standard agency agreements in all states generally make provision for an agent to disclose referral fees and commissions so you can understand whether there is a financial incentive involved with any of your buyers agents associations.

 

Mistake #4 Not choosing the buyer’s agent service that corresponds to your needs

Good buyers agents generally have three or four core offerings ranging from “Done For You” to appraisal, negotiation, and auction attendance. Choosing the appropriate service will require you to be realistic about your own property skillset and the time you can allocate to your house hunting.

 

 If you have the network, resources, and experience to access suitable properties then an ‘appraise and negotiate’ or ‘bid at auction’ service may really be all you need.


Be aware that although you think you can do the job using just these services, you can’t buy what you can’t see and this approach may cost you more time and money in the long run. 

 

Mistake #5 Not choosing a buyer’s agent who specializes in your desired area

An agent that works (and lives and plays) in the suburbs you are searching within is tuned into the important details that can affect a successful purchase. A formal appraisal or valuation is no comparison to the local knowledge of a seasoned area specialist. Bad neighbours, upcoming poor development, problematic executive committees..a local specialist will be aware and steer you clear of troublesome issues that are not apparent to an outsider.

 

Mistake #6 Not paying the right price for the service you’re getting

Buyer’s agents’ pricing can vary widely, and with good reason. Any good agent will tailor the scope of works to your circumstance and most will agree on a fixed price that reflects the work involved. It is worthwhile to understand what that work entails.

 

 A detailed, particular brief for a property in a tightly held suburb should command a premium and what you’ll be paying for is the buyer’s agent’s network of local selling agents, business people, and community, as well as their less conventional methods of sourcing property.

 

More abundantly available property in a less salubrious suburb will see you paying a buyer more for their time conducting inspections and putting together the deal, or their analytical skills if it is an investment property.

 

Paying an entry-level agent an entry-level fee for a challenging brief will not give you an expert outcome.

 

Be as wary of ‘cheap’ fees as exorbitant fees. Take a moment to consider the difficulty of the task at hand and the time and expertise required.

 

Mistake #7 Not assessing the methods your buyer’s agent will use to find your ideal property

Good buyer’s agents will apply multiple resources to source property and it merits asking how your buyer’s agent operates. Key activities you should listen for include personal outreach to a selling agent network, extensive use of research tools such as RPData, and personal outreach to potential sellers, amongst others. Opportunities arise from contact with people and the best agents spend all day talking and researching.

 

Mistake #8 Not choosing an agent with auction experience if that’s the likely method of sale for your property

If the common method of sale for your future home or investment is via an auction then your buyer’s agent should have extensive bidding experience.

 

Auctions are volatile environments where the odds are stacked against the seller. There is plenty of room for error leading up to, and on the day and you will need an agent that, is calm, knows all the rules, and has multiple battle-tested bidding strategies. A well-chosen agent will often know the auctioneer and their calling style which can help.

 

It’s not considered rude to ask your prospective buyer’s agent about their auction experience, and their preferred bidding strategies.

 

Mistake #9 Not screening your agent for negotiating power

Buyer’s agents are negotiators. They are the conduit between you and all the other players in a high-stakes situation. They’ll likely even mediate between you and your spouse when the pressure is on at deal time! To screen for a good negotiator you’ll need to trust your instincts rather than ask questions. Your prospective hire should leave you with the sense that things are going to go your way. Chances are they’ll be waving that magic wand over the other parties too which makes a good deal more likely.

 

Mistake #10 Not having a well-defined brief for your agent

The more thoroughly you detail and communicate your wants and needs, the better your outcome. A good brief goes way beyond just the property attributes. If the property is to be an investment share your overall long-term goals, how the purchase will fit into your portfolio, and when and how it will be divested.

 

If it’s your family home share what you do for work sports and hobbies, what your evenings and weekends look, like where your kids spend their time. Property choice is driven by lifestyle and understanding this is key for your agent to find that perfect property match.

 

Mistake #11 Not confirming your buyer’s agent will be working exclusively on your brief

A buyer’s agent cannot work in your best interest if they have signed on other clients looking for the same type of home in the same suburb and a similar price range.

 

You need to ask the question- will your brief, price range and instruction have exclusivity in your agents’ portfolio, until they have found your property? It’s not a rude question to ask a prospective buyers agent what other types of clients they will concurrently be working on and what assurances they can give you there will be no conflict of interest.

 

It’s easy for buyer’s agencies large and small to blur the line by having multiple clients with similar briefs. In a tight market with short supply who gets first dibs on something matching multiple briefs?

 

Mistake #12 Choosing a larger agency and being assigned a junior or an associate.

As with many professional services sectors you run into the possibility of being pitched to by a senior expert only to have your brief delegated to a junior once you are on board.

 

 This can be a frustrating experience. If you are choosing a larger organisation always confirm that the agent you want to be looking after you actually will personally be responsible for your search.

 

Mistake #13 Not reference checking your Buyers Agent

Just as you would when you hire an employee- dont be afraid to ask your buyers agent for one or two names of past clients who would be happy to comment on how they worked. Confidentiality issues aside a good buyers agent should be able to agree to this. 

 

So there it is in a nutshell. Using a buyer’s agent will be a profitable and enjoyable experience so long as you can avoid the above mistakes.

What questions should i ask a buyer’s agent before hiring them?

 

When you’re hiring a buyer’s agent, it’s important to ask a few questions to ensure that they’re the right fit for you. Here are some questions you may want to consider:

 

  1. What experience do you have as a buyer’s agent?
  2. How do you plan to help me find the right property?
  3. How familiar are you with the local real estate market?
  4. Can you provide references from previous clients?
  5. How will you communicate with me throughout the buying process?
  6. How do you handle negotiations and bidding wars?
  7. Do you have experience working with first-time homebuyers?
  8. How do you get paid for your services?
  9. How many clients do you currently have?
  10. Do you work full-time as a buyer’s agent or do you also handle listings?

Asking these questions will help you get a better sense of the agent’s experience, expertise, and approach to working with clients, which will help you make an informed decision when hiring a buyer’s agent

 

Can you claim buyers agent fees on tax?

If you are using a buyer’s agent to purchase an investment property, for example, your buyers agent fees may be capitalised into the purchase and be deductible on sale. Even if you are using a buyer’s agent to purchase a personal residence, it’s worthwhile hanging on to the invoice. Check with your accountant and tax agent to see what portion of fees may be expensed and how. 

Can a property seller contact the buyer agent directly?

Yes, a property seller can contact the buyer’s agent directly. This does in fact happen. Here at Unicorn Buyers Agents we are contacted daily by sellers interested to avoid sales agents commissions by seeing if we may have a buyer for their property.

A property seller who already has their home listed with a sales agent is much less likely to contact the buyers agent directly as they trust their nominated agent to facilitate the transaction. 

 

A property seller who is selling privately will contact the buyer agent directly and we have conducted a number of purchases directly with the seller.

 

On occasion, a buyers agent may contact a seller directly even if they have a sales agent- but always with the permission of the sales agent. It may be to clarify some detail directly, to give a client peace of mind. 

 

Do i have to sign a buyer agent agreement?

Yes, you do have to sign a buyer agent agreement. A buyers agent operating in NSW is required to be either a class one or class two real estate agent and must operate under legislation set down in the Property, Stock and Business Agents Act and Regulation. The legislation stipulates that an agency agreement must be in place between an agent and a principal, outlining the terms on which the work will be conducted.

Can you have multiple buyers agents?

Whilst you could theoretically have multiple buyers agents working for you, it would be both unlikely and undesirable for you to enter into this arrangement. Most buyers agents will require you to enter into an exclusive agency agreement which recognizes they alone are working for you and their fee is liable to be paid even in the instance another buyers agent finds a property.

 

Here at Unicorn Buyers Agents we work with clients confident to trust us to find and purchase their home and as such only enter into exclusive agency agreements. We do not co-opt with other agents. 

 

So saying, we do occasionally collaborate with buyers agent colleagues outside of our organisation to assist us with a challenging brief. In this instance, we negotiate remuneration directly from our commission and no further fee is payable by our clients.